Small Business Tips, Web Design, SEO, Telephone On-Hold Messages, and the latest news from Watt Media.
Thursday, July 30, 2009
Social Marketing Webinars
Tuesday, July 21, 2009
Free Social Networking Buttons!
Free button icons for promoting Facebook, Twitter, MySpace, LinkedIn, Flickr...the list goes on....on your website! - www.mysocialbuttons.com
Tuesday, July 14, 2009
Should a Marketing Pitch Be Focused or Comprehensive?
My question was recently featured in Inc. Magazine:
Q: Should a Marketing Pitch Be Focused or Comprehensive?
What's the best strategy for a sales pitch when there are many services available?
We offer multiple services, including hold messages and Web design. In our marketing materials and sales pitches, should we promote all of our services or focus on one?
Amir Watynski
President
Watt Media
Coral Springs, Florida
A: Research shows that most human brains can hold only a few thoughts at a time. Assuming you are targeting humans, it's best to edit.
The kitchen-sink approach confuses potential clients, says Vaden Landers, CEO of ProfitPoint, based in Clifton Heights, Pennsylvania. He learned that lesson when ProfitPoint first branched out from gift-card and customer-loyalty programs into services such as credit card processing and merchant cash advances. "We'd throw everything at them," says Landers. "Fifteen or 20 minutes later, people would forget why they called in the first place." A narrower pitch scored more hits.
Once clients have made the acquaintance of one or two offerings, just keep on making introductions. And stay in touch with those customers who don't want the whole enchilada at once. ProfitPoint stays visible by sending gift-card customers biweekly e-mail newsletters with tips on using its services and occasional discounts. Those e-mails have attracted clients to newer services, which now generate 30 percent of gross profits. "Once you've established a rapport, it is much easier to go back to those clients," Landers says.
One way to make things clearer for customers is to explain how all your products work together. LEVEL5, based in Atlanta, offers construction, marketing, real estate, design, and consulting services for financial institutions. Chairman J.F. Kassler emphasizes how the sum of those parts is a greater whole for expanding clients. Once LEVEL5 has supervised construction of a bank's new branch, for example, it can help attract customers to keep that branch hopping. "We weave the services together as we uncover their needs," says Kassler. (At this point you may be tempted to use the word synergy. We urge you to show restraint.)
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Here's the direct link to it: http://www.inc.com/magazine/20090701/ask-inc-should-a-marketing-pitch-be-focused.html
Saturday, July 11, 2009
I'm in Inc. Magazine!
Wednesday, July 8, 2009
Does it Make Sense to Have Two (or More) Websites?
Say you sell garage doors, and have a really good site that ranks well. Then you add another site with a different url, which has different content, but still about your company. Once this site starts ranking well also, you can target a different set of key words, so now you have a much broader set of key words, or you can rank for the same key words as your first website. If someone searches for garage doors, if both sites show up, you increase the chances that someone will visit one of your sites - it's that simple.
This only makes sense if you can design and update the content yourself, or don't mind paying someone else to design the site for you. Don't go half way, setting up the site yourself but then not getting around to building it. Either decide that you will do it, or that you don't have the time or don't want to spend the money. Here's some food for thought though - if you get one or two sales due to having a second site, is it worth it?
Sunday, July 5, 2009
Ft. Lauderdale Company Offers OsCommerce Zen Cart Websites
Your online store will give you full control over adding, deleting, and editing products, prices, and item descriptions. You will also be able to accept credit cards and checkout will be secure and encrypted, for customer peace of mind.
If you already have a Zen Cart or osCommerce site, and need support or a web company to maintain it or make some changes for you, we can help there as well. Our developers are experts in both shopping cart systems.